Last updated: 07 July 2025

Store Name: Capital Media Marketing and Web Design

At Capital Media Marketing and Web Design , customer satisfaction is our priority. If you’re not happy with your purchase, we’re here to help. Please read our return and refund policy below.

1. Return Period

– You may return items within 7 days of receiving your order.

– Items must be unused, in their original packaging, and in resellable condition.

2. Non-Returnable Items

– Sale or clearance items

– Digital products (e.g., downloads, eBooks)

– Custom-made or personalized items

3. Refund Process

– Once we receive your returned item, we will inspect it and notify you of the status of your refund.

– If approved, your refund will be processed to your original payment method within 7 business days.

– You will receive an email confirmation when your refund is complete.

4. Return Shipping

– You will be responsible for paying the return shipping costs, unless the product was received damaged or incorrect.

– Original shipping costs are non-refundable.

5. Damaged or Incorrect Items

– If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.

– We will replace the item at no additional cost, or offer a full refund.

6. Contact Us

If you have any questions about our Return & Refund Policy, please contact us at:

Email: info@capitalmediamarketing.co.za

Phone: +27 064 544 2810